Euro 2012 campaign, version 2

126594 Rasmus Rønn Nielsen, The Dudes 11 June 2012, 15:31

As you've probably noticed, we unfortunately made a stupid mistake in our Euro campaign which was uploaded Friday. We discovered the error short after uploading, and we quickly deactivated the entire campaign. You can read our blog post about the error for more information.

The error was in how we communicated with Facebook. Our solution was a bit too naïve. In practice it simply did not work for most users. The error could be resolved but that would require quite some development time. And honestly, we'd rather focus on spending our development resources on improving the game than on campaigns.

As a result, we decided to simplify the campaign instead.

In the new version, the only benefit/reward of sharing the message about the Euro Starter Pack is that you'll help your friends and/or us.

I den nye version af kampagnen er den eneste fordel ved at dele budskabet om EM-starterpakken, at du hjælper din venner og/eller os.

We are aware that this means, that a small part of all users have gotten an offer others haven't. We're sorry about this. But overall, we believe that it is in the interest of the majority of users that we prioritize working on actual game improvements, such as the new match simulator.

We hope you'll help your friends and us by spreading the message about the Euro 2012 Starter Pack on Facebook :-)

None of the above affects those of you who shared the Euro Starter Pack with your frieds Friday. If you did not receive your reward then, you should write support if you haven't already. We'll make sure you get the reward you were promised. Please be patient when waiting for a reply, thanks.

And I hope you'll England vs. France (I have 150 points on a draw :P)

Comments

Default_logo Blue Dragon, Sporting Gravesend 11 June 2012, 15:37
Edited: ok.
Please next time think before you do stuff. Usually the results are better.
There are 1 reply to this comment.

126038 Ben Tapp, Tottenham Rockspur 11 June 2012, 15:43
LOL

156555 Rasmus Rønn Nielsen, The Dudes 11 June 2012, 15:51
Edited: ok.
Please next time think before you do stuff. Usually the results are better.

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You've got it all wrong. The few of you who was promised a reward will get your reward if write support (as explained in the previous blog post).

OK with you?
There are 1 reply to this comment.

Default_logo Blue Dragon, Sporting Gravesend 11 June 2012, 15:54
You've got it all wrong. The few of you who was promised a reward will get your reward if write support (as explained in the previous blog post).

OK with you?

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Ok.
There are 2 replies to this comment.

Default_logo Blue Dragon, Sporting Gravesend 11 June 2012, 15:55
Ok.

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Ok I send it now.

Default_logo Zzzzzzzzzzz, Community Outcast 11 June 2012, 15:58
just a question rasmus when we get the 15 youths do they carry over after the update? smiley
There are 1 reply to this comment.

156555 Rasmus Rønn Nielsen, The Dudes 11 June 2012, 15:58
Ok.

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EDIT: Hm, you seem to have updated your reply before the above was sent.

Sorry you feel that way. How can you conclude that we do not think about consequences just because we missed one?

Have you never missed a consequence? I'm sure you have. Does that mean I conclude that you think like a child and never think about the consequences? No, of course I can't.

None the less, we try our best. I'm sorry if that is not good enough for you.
There are 1 reply to this comment.

156555 Rasmus Rønn Nielsen, The Dudes 11 June 2012, 16:00
just a question rasmus when we get the 15 youths do they carry over after the update? smiley

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Yes they will. But as usual you won't get any new ones as long as you have more than five.

30966 davie, FC HARRY D 11 June 2012, 16:00
come on france!

Default_logo Blue Dragon, Sporting Gravesend 11 June 2012, 16:01
EDIT: Hm, you seem to have updated your reply before the above was sent.

Sorry you feel that way. How can you conclude that we do not think about consequences just because we missed one?

Have you never missed a consequence? I'm sure you have. Does that mean I conclude that you think like a child and never think about the consequences? No, of course I can't.

None the less, we try our best. I'm sorry if that is not good enough for you.

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Yes I did update it because what I wrote was unfair since you offer the option to contact support and get the reward. Hey, don't take this personally, I was just feeling I was being taken advantage of.
There are 1 reply to this comment.

156555 Rasmus Rønn Nielsen, The Dudes 11 June 2012, 16:09
Yes I did update it because what I wrote was unfair since you offer the option to contact support and get the reward. Hey, don't take this personally, I was just feeling I was being taken advantage of.

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Sorry if it got personal. I was just trying to explain why I think your argument was unfair.
There are 1 reply to this comment.

Default_logo Blue Dragon, Sporting Gravesend 11 June 2012, 16:10
Sorry if it got personal. I was just trying to explain why I think your argument was unfair.

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Fair enough, I'm ok with it now. Take care and good luck with the campaign.
Ps- If I don't get my youths I will hunt you down smiley
There are 1 reply to this comment.

156555 Rasmus Rønn Nielsen, The Dudes 11 June 2012, 16:12
Fair enough, I'm ok with it now. Take care and good luck with the campaign.
Ps- If I don't get my youths I will hunt you down smiley

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Hehe! Please do smiley

Default_logo Zzzzzzzzzzz, Community Outcast 11 June 2012, 16:22
So say I'm 8 players into my 15' will I get my 5 that I pay for
after the 15 run out?
There are 1 reply to this comment.

151516 Sir Curtis, Curworld 11 June 2012, 16:45
Ok thats fine

Default_logo Martin McGlone, Martins Misfits 11 June 2012, 17:15
Not the only unfair part of this game I dislike, dont think I'll be staying long if the system doesn't improve for the newer players like myself..

143840 Toby Tomlinson, Ipswich Town AFC 11 June 2012, 17:27
'DJSAg'o/dajh\v;'DLV';fkvf/ldkjvbWRLK/JPD

156652 Stan- Welcome back Jose, Codex 11 June 2012, 19:07
Maybe it's me but can't any reason why or explanation why some got offers and others won't.

(we believe that it is in the interest of the majority of users that we prioritize working on actual game improvements, such as the new match simulator.)

If you could make time to create rewards for version 1, why can't you make time to create rewards for version 2.

the people who invited their friends with version1 will gain big, and others who invited their friends in version2 won't gain when they have done exactly the same thing.

I know you guys try to do your best, but in this case you have got it wrong IMO by not making it fair for all.
There are 1 reply to this comment.

Default_logo Phil, Phils Chaps 11 June 2012, 19:13
i didnt get my reward
There are 1 reply to this comment.

Default_logo Aaron, Chelsea rules 11 June 2012, 19:56
LOL!!!
.......................................
does anyone here go on moviestar planet!

Default_logo Manager of Bradbury united, Bradbury united 11 June 2012, 20:19
i haven't got my Euro Starter Pack yet
There are 1 reply to this comment.

166606 Charlie Thackway, Hereford city fc 11 June 2012, 20:34
how long does it take for me to get my points on the england vs france?

129416 J D, Barnsley FC 12 June 2012, 00:01
good pick on the draw

156555 Rasmus Rønn Nielsen, The Dudes 12 June 2012, 08:59
So say I'm 8 players into my 15' will I get my 5 that I pay for
after the 15 run out?

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As a premium you are not entitled to 5 new youth players each week. You are entitled to get the number of available youth players set to 5 if you have fewer than 5.

It has always been like this - and it still is even if you have 15 youths.

Hope this clarifies smiley

156555 Rasmus Rønn Nielsen, The Dudes 12 June 2012, 09:07
Maybe it's me but can't any reason why or explanation why some got offers and others won't.

(we believe that it is in the interest of the majority of users that we prioritize working on actual game improvements, such as the new match simulator.)

If you could make time to create rewards for version 1, why can't you make time to create rewards for version 2.

the people who invited their friends with version1 will gain big, and others who invited their friends in version2 won't gain when they have done exactly the same thing.

I know you guys try to do your best, but in this case you have got it wrong IMO by not making it fair for all.

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Because version 1 used a very simple naïve implementation. And it did not work.

For it to work, we had to spend a lot of time making an actual state-full Facebook Connect implementation. That would take a lot of time if it were to be done right. And we're not willing to sacrifice that much time on this project.

As I expressed in the blog post I totally agree that it is very unfair that someone gets an offer others don't. We're not proud of this.

But the alternatives are just even worse.

Do you think we should completely pause all game development just because a very small percentage (1-2%) of the users got a fairly small advantage in the game?
There are 1 reply to this comment.

156555 Rasmus Rønn Nielsen, The Dudes 12 June 2012, 09:08
i haven't got my Euro Starter Pack yet

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Please reread my post. Starter Packs are only for people who have been recently invited to the game through a Euro 2012 Starter Pack link on Facebook.
There are 1 reply to this comment.

156555 Rasmus Rønn Nielsen, The Dudes 12 June 2012, 09:09
i didnt get my reward

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If you shared the link Friday, and didn't get your reward you should write support as described in this blog post.

156652 Stan- Welcome back Jose, Codex 12 June 2012, 09:53
Because version 1 used a very simple naïve implementation. And it did not work.

For it to work, we had to spend a lot of time making an actual state-full Facebook Connect implementation. That would take a lot of time if it were to be done right. And we're not willing to sacrifice that much time on this project.

As I expressed in the blog post I totally agree that it is very unfair that someone gets an offer others don't. We're not proud of this.

But the alternatives are just even worse.

Do you think we should completely pause all game development just because a very small percentage (1-2%) of the users got a fairly small advantage in the game?

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Why should i argue with you Rasmus you're the game developer.
There are 1 reply to this comment.

156555 Rasmus Rønn Nielsen, The Dudes 12 June 2012, 10:27
Why should i argue with you Rasmus you're the game developer.

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Because your opinion matter to me.
There are 1 reply to this comment.

156652 Stan- Welcome back Jose, Codex 12 June 2012, 17:27
Because your opinion matter to me.

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It's ok mate, i understand your views and your challenges with the game

Default_logo Manager of Bradbury united, Bradbury united 12 June 2012, 17:55
Please reread my post. Starter Packs are only for people who have been recently invited to the game through a Euro 2012 Starter Pack link on Facebook.

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what is the facebook page called where i can get the starter pack link
There are 1 reply to this comment.

156555 Rasmus Rønn Nielsen, The Dudes 13 June 2012, 08:29
what is the facebook page called where i can get the starter pack link

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The Euro Starter Pack is only for new clubs who signs up through a Euro Starter Pack link (shared by already exisiting managers, like you smiley).

128400 BCFC, Birmingham City 23 June 2012, 02:31
still waiting to be paid so i can bet on England

p.s this isnt the first time
There are 1 reply to this comment.

128400 BCFC, Birmingham City 23 June 2012, 15:13
still waiting to be paid so i can bet on England

p.s this isnt the first time

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still waiting

and for a reply

Default_logo Manager of Alleycats, Alleycats 28 June 2012, 04:22
Not fulfilling your promises means I feel unable to trust you to do so in the future. Therefore I feel unable to pay you money and as your game is weighted so heavily against those who don't I'll be off to give my money to a better organised/more trustworthy organisation/game.

I did raise a ticket about this and was basically told "tough shit" great customer service guys!!

1 other point you may want to address (not a complaint as such as I won't be back) is your bias towards the european timezone, if you want to be a global game then 24 hour trading and playing is needed. As a resident in asia most of my games are played in the middle of the night leaving me unable to change things between games and 50% of my day it's impossible to trade while everyone else can while I sleep

No need to waste your time replying to me as I won't be here.
Thank you and goodbye