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Game error or brain error?

Posted in General

Enchiladas Mexicanas (Patatas Bravas) 5 February 2023, 13:47
Hallo

I was shocked to find that training is not possible for my youth team. It currently states: You need VM Premium in order to train your youth squad.

Already have VM Premium and my payments seems to have gone through as usual. What's the problem?

Cheers

SuDoku AFC (Crew Member of the year) Crew 5 February 2023, 13:56
Your club Overview page is showing that you have no active Premium
https://www.virtualmanager.com/clubs/1316654

I'd give it a few minutes if the payment has left your bank(?)
although the activation is usually very quick ...

If it doesn't show soon I'd submit a Support ticket for VM HQ to check what's going on?
https://www.virtualmanager.com/support/new

Enchiladas Mexicanas (Patatas Bravas) 5 February 2023, 15:35
I've definitely paid. I have an email from Thursday with a receipt of payment, so I'm not sure what's going on!

It would be good to get my training done in the next hour or so. Hopefully it's sorted.

SuDoku AFC (Crew Member of the year) Crew 5 February 2023, 15:49
I've sent your support ticket on to Game Admin, hope you get an answer soon ...

Enchiladas Mexicanas (Patatas Bravas) 5 February 2023, 15:50
Cheers, much appreciated!

Thierry Henry (Michael) 5 February 2023, 16:31
I had an issue when setting mine up with Paypal, I missed the first few days training youths and also the 5 players to sign

Send a ticket and it'll be resolved

SuDoku AFC (Crew Member of the year) Crew 5 February 2023, 21:42
Looks like you're sorted now? ... smiley

Enchiladas Mexicanas (Patatas Bravas) 5 February 2023, 22:00
Cheers everyone!

I still don't know what's going on with it as the payment is still pending and can't be reversed. While that's sorting its head I thought I'd just pay again via a different PayPal account.

Dunno. I suppose I'll just wait to see if that payment goes through again tomorrow. Who knows!

Cheers for your help though.

SuDoku AFC (Crew Member of the year) Crew 5 February 2023, 22:07

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